If my hp 8620 gets turned off and then back on i can no longer print or scan. i get a message saying no compter found then says to scan to a computer, make sure the feature is enabled. windows: open hp printer assistant software, select print, scan & fax, select manage scan to computer, and then. Check first if hp support assistant is already installed on your computer (see earlier question on where to find hp support assistant on your computer) . the application may also be available for download on your product support page (see the question below on reinstalling hp support assistant).. Hp & windows 8.1 update. if hp has tested your computer with windows 8.1 if there are windows 8.1 update instructions available for your pc detect my product number or enter product number this is official hp software and will not harm your computer. step 1: click on the ‘install’ button below..
Your computer uses a wireless connection to your network and the operating system is in control of the wireless adapter so that the hp software can retrieve the computer's current network settings. your computer is connected to your network over 2.4ghz.. Solution overview hp support assistant is a one-stop solution for connected, contextual support. aided with a new user interface and other usability enhancements, hp support assistant 8.0 helps you maintain your hp pcs and printers—. Hp printers - after updating the computer from windows 8 to windows 8.1, clicking printer assistant displays a prompt to set up your printer. this document pertains to inkjet printers produced in 2010 or later that use the hp printer assistant software..